Shippers Rate Roehl’s Flatbed Service Among Best In Nation
When customers rate a company the best in its industry, it means it’s doing something right. When they honor it two years in row, it means the company has an ongoing core commitment to excellence and the operational structure to assure it meets that goal day in and day out. And that is exactly the case for Roehl Transport whose flatbed division has recently received Logistic Management’s Quest for Quality Gold Award for the second consecutive year, according to Roehl Executive Vice President Bob Rader.
The 2006 award is based on a survey of thousands of shippers across the country who were asked to rate transportation companies in terms of five service criteria: on-time performance, value, customer service, information technology and equipment/operations. In the category of industrial heavy loads (flatbed cargo), the shippers once again identified Roehl as the service leader.
Regarded as one of the most prestigious awards in the trucking industry, Quest for Quality recognition is especially appreciated at Roehl, Rader said. “First, it is an endorsement by our customers. They are the people we are in business for so their praise is gratifying. Second, this award honors our drivers. Top service is a company-wide effort but it’s our drivers who bring the ball into the end zone,” he explained.
“When you add leading customer service to our recent recognition as one of the top three safest carriers in the nation, it’s clear Roehl drivers are elite pros and the best on the road,” Rader said.
Top drivers deserve top treatment and Roehl delivers with the industry’s only FIVE-STAR DRIVER PAY™ package and leading home time options, including the company’s HOMEtime PLUS™ Fleets with guaranteed schedules and up to 26 weeks a year off.
Known throughout the industry as The Take Home More, Be Home More Carrier™, Roehl hires experienced and student drivers for van, curtainside and flatbed divisions. Drivers can choose national, regional or dedicated fleets. The company also has a growing owner-operator program. For more information, call: 1-800-Go-Roehl or visit: www.GoRoehl.com